In Memory of Paul Camella, PFCU Vounteer & Board Chairman
To Our Pinnacle Family,
It is with a heavy heart that I announce the premature passing of our beloved volunteer and Board Chairman, Paul Camella. Paul passed away on Friday, April 10th, after a short battle from COVID-19.
Paul was a dedicated credit union volunteer for over 20 years. He always had the best interest of the members in mind. His dedicated service to Pinnacle Federal Credit Union and its members was invaluable. Paul will be deeply missed.
Due to the Coronavirus Pandemic and CDC guidelines, a private funeral service will be held. A public memorial will be held at a later date. Information will be made public for anyone wishing to attend.
Pinnacle FCU has made a donation on behalf of our members and team members to Coast Guard Auxiliary Association in memory of Paul. Anyone interested in making a donation to the Coast Guard Auxiliary Association, please visit https://auxcen.com/donate-to-the-association/.
Stephen J. Lardiere
Pinnacle Federal Cedit Union
Branch Updates & Account Information
We will continue follow the guidance from the Centers for Disease Control (CDC), as well as federal, state and local agencies to reduce the threat of COVID-19 exposure to our team members and members. For all branches, we have extensive cleaning procedures in place and can conduct additional cleanings, if needed. We are also preparing each branch with additional protective measures, for when we reopen the lobbies.
Based on the latest communications from the State of New Jersey and the Center for Disease Control; we will continue our workforce from home and social distancing until further notice. Our remote workforce, has allow the majority of our staff to safely work from home while still providing you the solutions and support you need to manage your financial needs.
If you plan on traveling to one of our branches, here is what to expect.
Edison branch: Our Edison branch remains open; serving members through our drive-thru and walk-up window, on reduced hours. Safe Deposit box access will be available by appointment only.
Hours of operation are currently: Monday to Friday from 9:00AM – 3:00PM
Leisure Village West branch: We have temporarily closed the credit union's lobby. A secure mail-box has been installed in the vestibule for accepting deposits and loan payments. This mail-box is monitored daily. You can access the vestibule with your Pinnacle debit card.
We have launched our Pandemic Relief Programs. To learn more, click here.
Here are some helpful tips to manage your finances remotely during this time:
You can securely manage your finances 24/7 via PFCU’s Online and Mobile Banking app without having to visit a branch. You can view your account balances and history including recent debit card transactions and electronic deposits, like your paycheck. You can also pay bills via PFCU’s BillPay, transfer funds between accounts, to other members and other financial institutions, or apply for a loan or additional accounts.
Take advantage of PFCU’s ATM network and the over 30,000 Co-op Network ATMs nationwide. These FREE ATMs are available at most 7-Eleven and WAWA stores. You can use the locator service on our website of click the Co-Op Network ATM link above.
If you are unable to visit a branch or ATM, your PFCU debit card can be used directly at any location that accepts Visa. Where available, you can request cash back on the spot.
Many of our members are choosing to use Digital Banking and our Call Center in place of coming into the branch. Please be aware that our hold times may be slightly longer due to the increased volume.
For your reference, here are some links you can visit for more information:
PFCU will take all necessary steps to continue to serve your needs through this time. Visit our website or check your email to obtain periodic status updated. Also, you can receive status updates via our Text Club.
Thank you for being a valued member of Pinnacle Federal Credit Union. We wish you the best of health during this trying time.